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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 437227 Views
  • 562 replies
  • 10 likes

Resolved! Over charging my account

Hello, I received an email in June 13th that they offered me a Fido mobile plan for 20 GB data @$35/month instead of regular $55/month. I activated it in July 2023 and they're charging me the regular price $55/m, And not the offered price of $35/m fr...

bankeruttam by • I'm a participant level 3
  • 1472 Views
  • 8 replies
  • 2 likes

Samsung S23 Backorders ??????

Question for all.... Has ANYONE received the Samsung S23 that they ordered online???? Enquiring minds want to know....  In the old days, products would only be offered as a discounted sale if they were in stock...... Fido appears to have undergone th...

RDGC by • I'm a participant level 1
  • 279 Views
  • 2 replies
  • 0 likes

Feeling cheated

Hi,I am feeling cheated and am very sad as I was given false information regarding international calls. I am charged for my calls to UAE. I don't know what to do. I have never thought of this kind of situation in life.

billed higher amount than promised

I spoke with an agent on a boxing deal promotion via chat and the deal was $10 with phone, plan $50 with $5 discount then $45 so total the plan $55/month+taxes, also  I got a written confirmation too. THen I got the invoice with: $26 monthly charge, ...

Andy35 by • I'm a participant level 2
  • 202 Views
  • 1 replies
  • 1 likes

Recommend a staff

Even after opening my line with other agent, she helped me so much for adjusting my new plan. Me and my sister received a wonderful support from her. Responsive, informative and kind staff, Kahdijah, thank you!!

anpp by • I'm a participant level 1
  • 207 Views
  • 1 replies
  • 4 likes
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