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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Resolved! Thread for reporting SMS spam
Hello, I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...
Impossible to get help or service from Fido
I moved from in 2021 20 blocks south of my previous apartment & my service has been terrible ever since. My neighbourhood is like a reception black hole. I often have to repeatedly hang up and call people back because we can’t hear each other. I ...
Resolved! Horrible customer service
Wasted 3 hours of my day trying to get billing issues sorted out. Put on hold for hours. At the end, my problem remains unresolved. HORRIBLE CUSTOMER SERVICE
30 days roaming for u.s. and Mexico for $20
Is it possible to get a one time offer for 30 days of u.s. and Mexico roaming on my phone for $20?
Reactivate my cell number
I need to reactivate my cell number, that is deactivated by other provider, but originally was issued to me by FIDO
Resolved! Scam or not?
I just got a call from 416-759-6459 talking about a promotion. They don't have any of my information and said they are from Fido Promotional Department. Is this a scam or legitimate? They asked for driver's license, phone model, and address and offer...
