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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by Senior MVP
  • 357193 Views
  • 524 replies
  • 9 likes

Terrible Customer Service

Not only are the #wait times outrageous, I mean hours with no end in sight to the wait,  the off chance and by a stroke of luck someone does pick up the phone, the agent is #unhelpful and provides no solutions. I received an email on Nov. 25 from #Fi...

FizaH by I'm a Participant Level 2
  • 12 Views
  • 0 replies
  • 0 likes

Hello

I have been call and voice mail said due to high volume leave call phone and expected over three hours waiting them call back, after I pick up call from them and they asked is right person online , pls push 1, after push 1 they said wrong again ask p...

Top12 by I'm a Participant Level 1
  • 41 Views
  • 1 replies
  • 0 likes

Roaming question

Going to the US this week. If I want the $12/day roaming option am I Eligible if I am locked in the 2 year plan? Wasn't sure when the rules said not applicable to prepaid plans? 

KellyH by I'm a Participant Level 2
  • 84 Views
  • 4 replies
  • 0 likes

Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by Senior MVP
  • 357193 Views
  • 524 replies
  • 9 likes