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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 436965 Views
  • 562 replies
  • 10 likes

Discrepancy between billing and chat

Hello,Is anyone able to assist me with my billing charges that are different from what the chat specialist mentioned? I got my bill to my surprise higher than expected & when trying to chat with online specialist or phone representative nobody seems ...

sansoagk by • I'm a participant level 2
  • 39 Views
  • 1 replies
  • 0 likes

Resolved! eSim Query

Hi there,I'm travelling to Scandinavia this summer for three months and wondering if I should purchase an International eSim plan.  I've never purchased one before and not sure how they work.  A key item for me is when I log into a website that texts...

kathleenm by • I'm a participant level 1
  • 147 Views
  • 2 replies
  • 0 likes

Resolved! Feedback

Worst services ever.. misguided me by saying, noCAN-US calling included in my plan and then charges me $45 for that in my bill. 

Exclusive offer permanent or limited term

I see exclusive offer on my account but when I tried to change to this plan, it doesn't have any details as whether it's permanent/ongoing or for a limited time like 12 months. I chatted with Fido live agent but agent wasn't able to see offer on my a...

60yrold by • I'm a participant level 2
  • 303 Views
  • 5 replies
  • 0 likes
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