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Thread for reporting SMS spam

Senior MVP Senior MVP
Senior MVP



  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for


  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.





515 REPLIES 515

I'm a Participant Level 2
I'm a Participant Level 2

Got the following text from a phone number.

Message from Fido:

We have accidentally billed you extra because of third-party charges, we sincerely apologize for the inconvenience and will give a settlement of $50.00 CAD. Reply Y to get funds deposited


I forwarded it to *7726 got no confirmation reply and then the same message came to me from *7726

Wouldn't Fido just automatically credited my account if this was true?

I'm a Participant Level 1
I'm a Participant Level 1

so many scam texts. on top of the million that fido sends every day. incredibly annoying.

I'm a Participant Level 3
I'm a Participant Level 3

I received this message this week.

it is a Scam. 


The url address at the bottom looks legitimate.

(I removed the dots of the url)



Nous, chez Fido, nous apprécions la fidélité de nos clients. On vous offre une récompense de $65:


interac fido-recompenses com

I'm a Participant Level 1
I'm a Participant Level 1



Possibly another Scam, could you confirm ??

Hello Jonathan8754,



Happy New Year and Welcome to the Community!


  Thanks for the information! That message is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.


  A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. If you are indeed provided with credit, Fido will simply credit your account.


  In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.


Hope this helps 😀




I'm a Participant Level 2
I'm a Participant Level 2

I think they just did learn to get past those codes


Hey @jonathan8754,


This definitely wouldn't be coming from Fido. 

If ever money is owed to you from us, it wouldn't be sent by an e-transfer. It would be sent by a cheque if your account is cancelled or added as a credit balance to your bill.


Hope this helps! 

I'm a Participant Level 1
I'm a Participant Level 1

Be on alert 


Number - +1(780)254 0124

Rceived Spam Message - 


INTERAC e-Transfer:
You've been refunded a total amount of 67.82 due to an overcharge on your last bills. Follow the steps below to accept your funds.

The Deposit process will take 48 hours due to security reasons.


Hey @Mark787,


Welcome to the Community! 


This is definitely not from Fido so be sure to forward the message to 7726 (SPAM) and avoid clicking on the link. You can then safely delete the message.


As a general rule, all your charges and credits will be available on your Fido invoice. This can be accessed on at all times, and we will never send you a suspicious link to click on.


You can find more information on scam text messages here:


Hope this clarifies, and let us know if you have any questions.


I'm a Participant Level 2
I'm a Participant Level 2

Hi, any reason why I can't forward the pspam messages anymore. It's text with a url but it says it's an MMS.



Hello Pirata,


  Thanks for the information! The SPAM reporting centre is not able to receive MMS messages .I understand that the message appears to only contain text. However, you should note that MMS isn't limited to picture or video messages. In this instance, the inclusion of a Subject header (similar to email) will be considered MMS as well (even if the header is left 'blank'). In order to be able to forward the message to 7726, you would need to first remove the Subject header prior to sending the message.


  Unfortunately, it seems as though the spammers/scammers have caught on to message reporting as most of the SPAM messages I now receive are MMS as well. Removing the header will allow the rest of the message to be forwarded as SMS.


Hope this helps 😀




I'm a Contributor Level 2
I'm a Contributor Level 2

I've been getting multiple spam text messages daily , all from the same phone number


The body of the text is:

Votre mode de paiement à été refusé .


The link at the end changes with each text message, but the phone number it comes from stays the same.

I tried "blocking caller" on the iphone, but the texts still get through.


I have forwarded the message to 7726 to report the spam - not sure if they look at the text only, or if they also get the phone number it is coming from. I did a carrier lookup and it is a Rogers number.

Can anything be done?


Hello @mikeyjpas,


We can't block the number from our end. You did well to report the number to 7726. That would be the only you have to have this looked into. 

I'm a Participant Level 1
I'm a Participant Level 1

I recd this: 

Due to a mistake on your last phone bill on the 8th of May, we are offering you a cash-back of $60 CAD to make up for this inconvenience on our part.
Get hold of it here:

Data rates may apply*

This came from number 19023152288

Take care not to get ****ed by these guys.

Thanks for the heads-up @Wimski and welcome to the community. Smiley


I added your post to our spam thread!

I'm a Participant Level 1
I'm a Participant Level 1

Due to a mistake on our last mobile bill services on the 5th of May, we are offering you a sum of $158.83 CAD to make up for this inconvenience.
Get hold of it here:

Data rates may apply*

i have received this message today from a number +1 (902) 315-2288. 

Thanks for the heads up @Ds1211! That's definitely not from us and you can forward it to us at 7726. Smiley


We've also moved your post to this thread for visibility.

I'm a Participant Level 1
I'm a Participant Level 1



It was only a matter of time when someone would use the blackout to start scamming people

I'm a Participant Level 1
I'm a Participant Level 1

I got a text from this number (12049610658) saying that FIDO BILL DEPARTMENT*** sent me money and I get hold of it here:

What is this?? Of course I didn't click on it.  

Hello @HN11,


That is definitely a spam message.


You can send any spam SMS you receive to 7726 (SPAM). This will submit the message to be audited and then blocked from the Fido network. This can be easily done on most devices by pressing and holding the body of the message, then press the forward button and send it to 7726. No additional charges apply for using this service.


You can also get more information here.