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Former Moderator
Former Moderator



Hey Community!


We figured we’d give you a head’s up: You can now change your outgoing name display yourself via My Account on


Express yourselves and personalize your calls with this new feature, whether it's simply putting an actual name or nickname, or going all out to grab the attention of a busy friend.


When you have more than one line on your account, all Call Display names default to the account holder's name. Now, you can change that. Anytime, anywhere. Changing a Call Display name is easy, and it's right at your fingertips.


Sure, go ahead and change your name to Batman. No one’s going to believe you (cause he uses the Batphone, not a smartphone).


How do to it? It’s as easy as 1-2-3 (4-5)


  1. Log into My Account
  2. Select the phone line you would like to modify
  3. Select Change My Call Display Name in the header, next to Update SIM card
  4. Enter your new First Name and Last Name. Your Call Display Name should not contain special characters (except comma, apostrophes and spaces), letters with accents, profanity and prohibited words like “Unknown” or “Emergency”.
  5. Select Update. A window will appear showing your new Call Display Name.




Try it out right here 


Our vision is to allow our customer to decide how and when they can manage their Wireless account. That’s why we’re constantly launching new self-serve options in the My Account.


Let us know what you think in Comments section!