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Re: Incorrect cell phone bill

Hello Jduncan, Welcome to the community! Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We would not have access to customers' accounts nor would we know the details of your particu...

Resolved! Re: How do I email Fido (what is the support email address)?

Hello FidoFaiza, @FidoFaiza wrote: ...You can reach us at 1-514-933-3436 while roaming as this number is free of charge from your Fido phone.... That number appears to be the From United States number. Can it also be called From elsewhere Abroad...

Re: cancel line

Hello @kumaar , I'm sorry to hear about the challenges you've been experiencing. Here are a few ways to contact Fido support for assistance, I recommend reaching out to fidosolutions on Twitter to get help by direct messaging, much easier than wai...

Re: Yet to receive QR code to setup E-sim

Hi @temialabi29 have you followed the information Here on how to set up your esim? Using the search option, type in set up esim and there is a full article on setting it up. It includes device compatibility to what to do if you don't receive your qr ...

Incorrect cell phone bill

When my son broke his phone, I spoke with fido and (to my understanding) paid $5 to suspend his account until he got a new phone. Instead, for 2 months we've been charged $7 each time for this non existent phone and my daughter's bill has jumped by $...

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