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Activity in Fido Community

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Fido order cancellled

It seems my ordered iPhone 16 pro to pick up in a store. After a few days I received an email stating that my order has been cancelled. Now i chose a different store to order same device but it seems they increased the price just for me whereas publi...

Re: Why can’t I use personal hotspot

Hello Guylaine4,     Had you had a chance to view my reply to Lucy7897's post here? As queried in that post, is it possible your plan includes hotspot and that's the reason the add-on is not offered when you view the add-ons via your My Account?     ...

Cawtau by • Senior MVP
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Resolved! Re: How do I email Fido (what is the support email address)?

Hello Kajalshah,   Welcome to the community!     As mentioned elsewhere in this thread, Fido does not offer customer service via email since that mode of communication is inherently insecure. As also mentioned elsewhere in this thread, I believe canc...

Cawtau by • Senior MVP
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Latest from our Blog

Introducing the 30-Day US Travel Pass!

Hey Community,   Going away for more than a weekend? Get a 30-day pass to the United States.   We know that depending on where you're travelling, and for how long, your travel connectivity needs might...

3 Comments

FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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