OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Fido app authorization - stuck at authorization code
S7 phone. Changed over from Rogers a few days ago. Can login to fido website and see data, account info, billing etc. When trying to load fido app, it lets me put in my cell number and it texts me an authrorization code and just stalls there. I can't...
Resolved! Fido app doesn’t show accurate data usage
I have 6GB in my data plan and I have used only 964MB. How come Fido app indicates that I have only 2.06GB remaining? I have updated the latest version of Fido app & I am using Apple IOS12.0.1. Thanks!
Resolved! What's required for Real-time usage?
Hello, Currently, both My Account via computer and the App show my usage updated 12 hours ago. My App is version 3.3.3.4 (1212) for android. Is it available for android? I have tried with data as well as via Wifi and I have never seen any Real-ti...
Fido app log in error
Hello, I’ve just finished porting my families 5 numbers over to fido. Four of the phones has downloaded the Fido app and registered their numbers. All using iPhones. Every time I download the app and begin the process to register my number, I g...
iPhone Fido app not working
Just switched to Fido yesterday. Loaded my Fido app and have been trying to log in with my mobile number ever since. Every time I get the authenticity code I put it in and it tells me log in session has expired I called technical support and they sai...
