January 2018
Hi,
Everytime I log into my Fido app I immediately get this annoying pop-up message which reads: "Sorry, something went wrong. Don't worry! You haven't started using your Data Bytes."
The thing is, I'm on a data only plan and don't even have Data Bytes!
The message pops up twice in a row, and after clicking X twice it doesn't show up again for the duration of the session. Aside from being a major annoyance it doesn't seem to affect anything else.
I have uninstalled and reinstalled the app - no joy.
I've also have the latest version of the app.
Device: Pixel 2.
Any thoughts on how to get rid of that annoying message?
Thanks
I.
Solved! Go to Solution.
January 2018
January 2018
January 2018
The message started appearing when I switched from iPhone to Android. Logically speaking, the error must be related to the app version in play store. I did not have this issue while using the app on iPhone.
January 2018
April 2018
Hey @tchernov!
It's been a while, I was just wondering how this was resolved and how? I'm sure others can benefit from the info
If it hasn't, let us know so we can look into it!
April 2018
Hi @FidoNick!
Just checked and the pop-up does not appear anymore. Must have been fixed with the latest app update.
Thanks for checking in.
April 2018
Hey @tchernov
Happy to know it's fixed now.
If there's anything, don't hesitate to share it here on the Community.