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Activity in Fido Community

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Resolved! Re: Blank voicemails

Hey @Caseyinked1  and @gordoniu,   Welcome to the community!    Receiving blank voicemails with no calls is definitely odd.  Do you have any blocked numbers? If so, then these might be redirected to the voicemail directly, so the phone isn't getting ...

Re: Waiting new phone to pick up

Hello @WeiH, it sounds like you’re eager to get your hands on that new phone! If you’ve ordered it for in-store pickup, it usually depends on stock availability and shipping timelines. You should’ve gotten a confirmation email with an estimated picku...

Re: Cancel mobile plan while overseas

Hello @banana11, Sorry to hear you’re still stuck after trying the overseas number and Live Chat—that must be really frustrating! Since those options didn’t work, you could try reaching out to Fido through their social media accounts (@FidoSolutionso...

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Latest from our Blog

Introducing the 30-Day US Travel Pass!

Hey Community,   Going away for more than a weekend? Get a 30-day pass to the United States.   We know that depending on where you're travelling, and for how long, your travel connectivity needs might...

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FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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