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Re: why I can't complete account ownership transfer

Hello again,     Apologies, I meant to say it's possible your Canadian credit history might not be sufficient to open an account for post-paid services. I didn't mean to imply that your credit was not sufficient. As a student from abroad, your credit...

Cawtau by • Senior MVP
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Re: why I can't complete account ownership transfer

Thank you for your sharing. However, I’d like to clarify that I never provided a credit card or authorized a credit check, so I don’t believe it’s reasonable to say my credit is insufficient based on that

Lily1307 by • I'm a participant level 1
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Re: Refund Request

Hello 724763127,   Welcome to the community!     Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we know what was previously discusse...

Cawtau by • Senior MVP
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Re: why I can't complete account ownership transfer

Hello Lily1307,   Welcome to the community!     Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we be in any position to address your...

Cawtau by • Senior MVP
  • 53 Views
  • 2 replies
  • 0 likes

why I can't complete account ownership transfer

My sister and I went to a Fido store to set up a phone number for me. However, the account was registered under her name, so she receives the bills each month, and I pay through her. We would like to update the account so that I become the account ho...

Lily1307 by • I'm a participant level 1
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