Hello @anitpalsingh ,
I can definitely understand where you are coming from and we certainly don't want you to leave the situation feeling frustrated. We try our best to empower our customers via self-serve so that they can manage various tasks on ...
Greetings @endjfcar ,
Thanks for chiming in! I regret to advise that you do need to speak with a Fido live agent in order to have your account services cancelled, and the only way to do so would be to use the Virtual Assistant to set-up a call-back...
Hello @Chachacha ,
We're disappointed to hear that you've been feeling this way. Our customers are very important to us and we try to ensure that they feel supported via our available tools, help articles and contact options. We want our customers...
Hello @imtiaz3 ,
Thank you for taking the time to detail what has been happening with your recent uprade. So very sorry to hear that you had such a tough time with it, that is not the experience we'd want you to have.
Although I'm happy to hear ...