I called Fido to indicate that I would be moving and wanted to move my services with me. This resulted in what has been termed a "stuck order", something I have read about from countless other posters. In short, I've now spent about 6 hours spread a...
Looking forward to hearing something!So far, I'm on the phone again, now 10 days without internet. No one can tell me why I would have a "stuck order", which could not relate to payment since I've have direct billing. I can't even cancel my account w...
Hi Philippe I'd love an update and will be sure to also update the Fido community once I hear something. As it stands, it has almost been two weeks without the problem being resolved and I've never been told why the issue arose to begin with. Meanwhi...
I'm going through the exact same thing. Spent many hours on the phone with a "stuck order"; called 5 different days. Moved more than a week ago. I've been a customer for 4 years with two accounts. I called well in advance of moving and work in a hosp...
