Fido

Following up to my own post here - After 1h27m on hold, Fido played a recorded message: "Thank you for calling Fido. Unfortunately, due to circumstances beyond our control, we cannot take your call at the moment. Please try again later, and thanks fo...

I've had similar problems. My connection to work started timing out at about 4:30pm. I've rebooted the modem, and I'm getting an IP address, but that's it. Everything times out. Pinging the Google IP 172.217.9.196 is showing ping times of 400ms-900ms...