Just an FYI, all third party billings to your device were chosen in the
Google play store or after downloading an app or game. To turn off
carrier billings, go to Google play store and select payments and
subscription, payment method, add Fido billin...
I was just reading about Trojan apps from the android app store called
"grifthorse". There are numerous apps that are commonly downloaded and
installed on android devices that seem perfectly innocent and useful.
When installing and using the app, a p...
I'm not sure if I'm the only complacent person when it comes to getting
a new phone. I usually just put my existing SIM in the new phone and put
the new one in a drawer somewhere. I found them yesterday and since I've
been having a few issues with my...
Good morning, not sure if this will apply to everyone getting errors
when sending texts. I was messaging back and forth with a friend
yesterday and for no reason I could think of I got an error 2 saying
message not sent. Try again. Message wouldn't g...
An interesting thing happened when sending messages last night. I had
one friend that I just couldn't send a text to without it failing with a
Fido error 2 message. I hit resend numerous times and it just wouldn't
send. I had full bars and was on WiF...
Good morning @AYoung75 , yes the order pending message is normal and
once your order is being processed and ready to ship you will be advised
of shipping. I know it's a little frustrating but everyone is working
hard to get your device to you. I'm in...
Hey there @AaAG , so sorry to hear that happened to you. You need to
contact Fido's customer support as soon as possible through any one of
the methods mentioned Here I would love to help you but we are not Fido
employees and you would need to speak ...
Hi @groggin , that is a great question and unfortunately I don't have an
answer for you. However, technical support or one of the more
experienced folks here might be able to answer it. I am curious to hear
what the answer is. Try one of the method...
Hi there @Dawudi2000 , it sounds like a pretty frustrating experience.
We are a community forum for peer to peer support and unfortunately none
of us here has any ability to assist with account issues. Please contact
Fido support through one of the m...
Good morning @kristyyscheung , sorry to hear that you are having
difficulty registering for online billing. Are you the main account
holder or is someone else the primary account holder? That's important
because only the account holder can register. ...