Many loyal Fido customers have been trying to contact Fido to take
advantage of this great holiday deal (10g/60$) over the past weekend.
However, due to call volumes, we have not been able to get through via
phone, live chat, or even these forums (de...
@karui @FidoStephane nope. i messaged, FidoStephane responded with
instructions very quickly to fill out a social media check form, which I
filled out promptly. No further instructions. I understand that likely
they are overwhelmed with messages, but...
Given the surge in interest and call volumes, Fido could have saved
everyone a lot of time if:1. They clearly state who is eligible /not
eligible for the promotion (sounds like some people paying 65$/month are
ineligible )2. Make the plan selectable ...
Yeah, I think we are all in the same boat. waiting and calling and
hoping they change the online plan selector so we can just change our
plans ourselves. Either way hopefully Fido will honour the plans if we