Well, it's day three now and I've spent at least 6 hours on the phone trying to get a problem with my account sorted out. The situation is that we are set up to have up to seven (7) lines on our account and already have six (6) active. For some reaso...
So here I am, the day after a 2 hour 40 minute phone call with a supervisor in Manilla trying to get six Fido numbers working properly.
The phones (not Fido handsets) seem to be working (mostly, but data is broken) and the support person ("Ace" I t...
@FidoTerry wrote: The PIN on the account, we need to ask for it for security reasons if the account holder already set that up. Precisely. Why use a PIN when something more personal and easily remembered can be used? Of course, using a PIN is necessa...
Hi and thanks for the quick reply, I'm aware of the restrictions on identity for the accounts. We (and I'm sure other customers) have phones on an account that is paid for by a business but managed by one of the employees. We ensure that we can ident...
