When I joined Fido more than 10 years ago the support, service and plan where the best around.Fido was always inovating giving no argument to not subscribe with them. But for the last few years it's only been going downhill, customer rep support has ...
I understand agent at the bottom level cant do nothing but higher up they can.If they truely valued customer and loyalty they would and can make it right. Agents are always telling you, no no it's the best offer, funny though when you speak higher up...
