...nformation to have your bill automatically deducted each month. You can register in two ways:
Log in to My Account and under the Make a Payment button, select Set up A...
...y Account app.
Bills will remain available online for up to 18 months after their issuance date. You can also sign-up for pre-authorized payments to help manage your payments.
Online billing is a...
I'm just a bit confused with the Promotion credit. It doesn't say that it's gonna end and it totally cancels out the cost for the monthly device payment. Would this mean that this would be a f...
Hi Team, I have been charged with 15% HST for NS, whereas effective Apr 1, 2025 HST is revised to 14% in NS. Also the HST calculated on credit is only 10%, which is incorrect. How t...
...ull price for a plan I didn’t agree to, I stopped making payments. Instead of resolving the issue, your company started adding fees and interest, inflating the so-called “debt” every month. Over the c...
Hello Fido Community, I'm just wondering why i got a roaming service charge that i have'nt leave my province for the whole year. Does anyone here can give me a hint how to solve this issue? thanks e...
...ver after. My husband was on a business trip and couldn’t activate his line right away. When he returned and checked our bill, he discovered that our supposed additional +$25 plan had turned i...
For my Feb 25th Bill, I was charged a "Monthly Fees-Service Restoral" of $18.71. I reached out the phone and online chat options and also physical Fido locations but could not obtain a resolution. E...
What's going on recently? I am unable to reach an actual agent through Ask Jack. This is not limited to the Billing section. Basically any choice I select when Ask Jack asks me will give me this m...
Last Feb Your Saleman in Walmart Easthill Calgary he told me that he can give lower monthly payment if I switch From Telus to FIDO. And I will not be CHARGED for the one time CHARGES because my T...
How do I end my plan and close my account without having to phone anyone? I have no more obligations beyond a monthly payment. My phone wont detect the SIM card anymore, none of the usual t...
