Hello. I was told by a Fido rep named Enthia via chat that my Fido home service which has always been free, subject to reveal every two years, would be renewed for free for an additional 24 months wh...
Dear Fido Team, My name is Yolaine Cisneros, and my husband and I have been your clients since we arrived in Canada last October. During these months, we have always received excellent service, and ...
Does anyone know how to file a formal complaint or escalate an issue? I have wasted many hours with customer service along with being forwarded to a manager over the phone and my issue has not bee...
I have been with fido for more than 4 years and a month ago called to claim device coverage under device protection and they are fooling me by saying the IMEI of my device shows them a different devi...
I used to have WiFi calling on my iPhone 12, but it has failed since last January. We're processing your Wi-Fi calling registration. You'll get a text when it's done. But the message never came. I ...
...regular basis to this particular type of public humiliation. I slept on it a few days and I'm still very upset and my peers on the Trusts board are planning to follow in suit with my d...
Hello fellow Fido customers, I'm reaching out to this community in sheer frustration and hope that sharing my experience might shed some light on an issue that's been plaguing me for months now. Si...
Hello! My husband is going to immigrate to Canada soon and we were wondering what kind of documents would he need as a newcomer in order to set up an account and get a plan?