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174 results
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Fido Xtra - Dining Deals - Vendor Unaware of Offer...

by I'm a Participant Level 2 2i in Apps
a month ago
a month ago
I am from the Ottawa Area, and recently found some dining deals under Fido Xtra, which Fido Xtra is promoting in the Fido App.  The can be found under the food icon/tab, then go to Restaurants a...

Missing lines on MyAccount App

by I'm a Contributor Level 2 fiedospuppies in Apps
April 2021
April 2021
The USAGE tab on My Account app only shows the data/call/text usage for the main phone line with data.   It doesn't show any other tablet lines I have on the account. So In order to see data...

cant access my fido account from the android app

by I'm a Participant Level 2 Youva7 in Apps
December
December
hello, i'm new to fido, so i bought a sim card 3 days ago and it works all fine. However when i want to login with the android app it says "you haven't linked any account to your profile. Please vis...

5 hours of extra data not working

by I'm a Participant Level 2 AnomalyOd in Apps
March 2021
March 2021
Good morning,   I am trying to use the 5 hours of extra data since last month, and it doesn't seem to be working! The Fido App is up to date, the phones OS is up to date as well. When I select...
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  • Topics:
  • Extra Data

Balance came back on app after payment

by I'm a Contributor Level 1 mitramat in Apps
August
August
I paid my bill for the last cycle and received confirmation for my payment through email. But when checked my fido app, Fido hasn't updated my payment to make my billing Zero oweing. what should I ...
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  • Topics:
  • Billing
  • Billing issues

Fido assessment of their radio network through the...

by I'm a Participant Level 2 agd21 in Apps
August
August
I recently put the Fido app on my iPhone. As I was setting up the app I was asked if I wanted the app to send Fido signal strength and location information to help them assess their radio network. I ...

access to old invoice

by I'm a Participant Level 1 Souhilaasses in Apps
July
July
Hi community  I can't  downoald 2020 bills, I only have access to the last 18 months , when contacting customer service , I have been told that I have to pay 20$ per bill  so that the...

Application bugs

by I'm a Participant Level 2 Giuseppe1199 in Apps
June
June
Have continuous problems with the application. Bugs all the time, needs to be restarted almost always. 
  • Tags:
  • bugs
  • restart
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  • Topics:
  • Application issue

Fido extra disappeared

by I'm a Participant Level 2 Jeff51 in Apps
June
June
I played the contests every day. Suddenly they are all missing. What's up with that?

IOS FIDO App - View Bill

by I'm a Participant Level 2 GpaGeeps in Apps
April
April
I can view my bill online using a browser to access my account but if I log int the very same account using the FIDO App on my iPhone or iPad I cannot view my bill.    Any solutions ?
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  • Topics:
  • View bill
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