Hi, Since last week I can't log in to my account from Fido app. After entering email and password, It said "Something went wrong. Sorry, we've hit a snag. Please check back later". When log in to my...
Started in the last week. Everytime I try to login to the app, I get a message that says "Something Went Wrong, Sorry we've hit a snag. Please check back later."
It doesn't matter what ...
I am a long standing Fido pre-paid mobile customer who has transferred over to Fido post-paid mobile. I have loaded the Android My Account app onto my Galaxy S9 phone. When I activate the My Account ...
The Lucky Jack contest in the fido my account app doesn't show any game play after I accept the conditions. When I try again it tells me I've already played and have to wait a day. This had hap...
When I log into the app to redeem the XTRA, it tells me I have to download the newest version. There’s no update available in the App Store. I even deleted and downloaded again to be sure, and it’s s...
Hello,
I have previously been using the My Account app without issue. However, when trying to access the app today, it requests that i get another authorisation code. I'm using the ...
Anyone having issues redeeming the recent Fido xtra perk at la prep. I printed it off with the address of the la prep location and all. Staff had no clue. Called the owner. Owner had no c...
I can usually find the option for extra 5 hours of data in the app, but recently with the update of the app, i am not able to find it. How can i fix this?
Anyone having any issues with the history tab? I went to redeem my second cup coupon but I couldn't get into the history tab - circle just keep spinning. I'm on version 4.2 on an iPhone SE; tried ins...
