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Can’t log into the app

by I'm a Participant Level 1 85jojo in Apps
March
March
I haven't been able to log into the app for quite sometime meaning that I'm unable to use the 5 extra hours of data, the entire reason we switched carriers. I have removed the app and reinstalled mu...

Fido Xtra $5 Tims Card not working

by I'm a Participant Level 2 Hariharasudhan in Apps
February
February
When I click the "Get my E-Gift card" link it sends me to redeem.yourdigitalreward.com. But, i'm getting this error for more than 2 weeks "Your request is still being processed. Do not refresh your b...

FIDO Extra scratch contest

by I'm a Participant Level 2 b33i in Apps
February
February
Hi,  I finally hit the 3 dogs after so long of playing the FIDO extra game but to my surprise i didn;t receive any info, it just closed the app on me and now I don't see my winning. Can someone...

Won URBeats 3

by I'm a Participant Level 1 Jblanco in Apps
February
February
Hello,  I'm sorry if this is not the right spot for this post, trying to figure out how to get help with this. I won Urbeats 3 back in Dec 2021 and I still have not received them is this no...

Contest winner

by I'm a Participant Level 3 Irenechli in Apps
February
February
Will we get notification or email if win the contest?

MISSING urBeats earphones

by I'm a Participant Level 1 LSMT in Apps
January
January
I won the urBeats earphones from the Fido Xtra Contest and upon picking up my package today, there was nothing inside except a business card. I'm not even sure who to talk to about this but saw someo...

5 hours data error

by I'm a Participant Level 1 leahchyiee in Apps
January
January
I am trying to use 5 hour data, I logged in to the app when my phone is connected to the wifi and then turn off to use data because I have to use my data to start the 5hours data session. When I clic...

Fido Xtra perks

by I'm a Participant Level 1 Alka1 in Apps
December
December
Fido xtra perks section is missing from last couple of weeks and I am also not able to access 'plans' section. It shows error!!

Can't claim any prize

by I'm a Participant Level 2 Sit in Apps
December
December
I'm not able to claim any prize won on the fido extra app when I enter my email I'm told my email is incorrect or it's wrong format 

game over- Fido!

by I'm a Participant Level 2 mbh_2323 in Apps
November
November
...bsp;   Maybe in some small, small thing item can be true! but on big prizes?? who won anyways??   Fido people, if this is just a 'little game' of yours please stop at once!   My one c...
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