I have a Samsung S6 and cannot update my Android 7.0 through the fido system. I have beent to 2 Fido stores and called Fido Contact Support three times and no one is able to shed light on what is going on. I went to the Samsung store and they told me I was the third Fido customer in that day on the same issue.
I received many Fido text messages and emails about how I need to update my Android software in order to access the LTE network and make 911 calls. I want to be clear, there is nothing I can do to update the software. My phone tells me I am running the latest version of updates. Which means, Fido, you have not given me the abilityt to reach the 7.0 update correctly.
What do you suggest I do at this point, besides moving to a different telephone company?
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