How to activate Spotify Premium

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I'm a Participant Level 1 Atoma087
I'm a Participant Level 1

How to activate Spotify Premium

Hi there, I just signed up to Fido pulse plan and supposed to gt access to Spotify Premium. I read that to proceed with activation, you are supposed to receive a link to fidohub.ca, which I haven't received yet. Does it supposed to come automatically when you get plan, or how does it work? Thanks Smiley

 

 

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Accepted Solution

Re: How to activate Spotify Premium

Hello @Atoma087,

 

Welcome to the community!

 

You will need to activate Spotify , it does not happen automatically.

 

To activate it follow the instructions here.

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Former Moderator FidoMaria
Former Moderator

Re: How to activate Spotify Premium

Hi @Huhdkd & welcome to the Community!

 

Can I help you with anything?



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I'm a Participant Level 1 comeon
I'm a Participant Level 1

Re: How to activate Spotify Premium

I am having the exact same issue - I never received the welcome SMS. I can get the code on wifi on my computer but no activation link. When I try on my phone, it just keeps re-routing me to Fido login. 

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Message 12 of 34
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Moderator
Moderator

Re: How to activate Spotify Premium

Hey @comeon, did you try to activate it through Fidohub.ca



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Message 13 of 34
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I'm a Participant Level 1 SK01
I'm a Participant Level 1

Re: How to activate Spotify Premium

Did you ever resolve this? I'm having the same issue

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Message 14 of 34
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Moderator
Moderator

Re: How to activate Spotify Premium

Hey @SK01

 

We can help with that Smiley Have you received any welcome text message? 

 

Have you tried to go on Manage my services on My Account? 

 

Let me know! 

 



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Moderator (inactive) FidoAmanda
Moderator (inactive)

Re: How to activate Spotify Premium

Hey @SK01!

 

Let us know if you were able to set up your Spotify subscription!



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Message 16 of 34
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I'm a Participant Level 2 ramtin
I'm a Participant Level 2

Re: How to activate Spotify Premium

Im having the same problem , never recived access link , fido hub says sign in to my account and my account subs back to fido hub ... 


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Message 17 of 34
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Moderator
Moderator

Re: How to activate Spotify Premium

Hey @ramtin

 

Welcome to the Community Smiley 

 

We'll be happy to check it out with you. Just to confirm, you've never had Spotify Premium through us? 

 

Let me know! 



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Message 18 of 34
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I'm a Participant Level 1 Bobby96
I'm a Participant Level 1

Re: How to activate Spotify Premium

It’s the worst site I’ve ever had the displeasure to visit.   I’m attempting to activate Spotify.  I’m certain I am not the only person with this issue.  If I don’t get this resolved, I will be not be a Fido customer nor will I recommend Fido as a carrier of choice. 

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Message 19 of 34
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MVP
MVP

Re: How to activate Spotify Premium

I am having trouble understanding you from all the trucks and bobcats making beeping noises while backing up.

 

What are you trying to do? you are trying to activate Spotify and then what? 

 

Are you trying to get the activation code?

 

Is Spotify not accepting your activation code? 

 

Is Spotify website broken? 

 

If Spotify is giving you trouble, then you should ask Spotify to resolve your issue.

 

If Fido is giving you problems, call customer support.  Getting angry in here does not help anyone.



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