Delete Fido My Account App messages

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I'm a Participant Level 3 sparklymermaid
I'm a Participant Level 3

Delete Fido My Account App messages

How do I delete Fido messages? 

 

***Edited title for clarity***

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Re: Delete Fido My Account App messages

Thanks for confirming @sparklymermaid!


At this time those messages cannot be deleted and will remain there as long as they are valid. That said, you can get rid of the notification by opening up the message Smiley

 

I hope this info helps!

 

 

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Re: Delete Fido My Account App messages

Hey @sparklymermaid

 

We'll need more info! Smiley


What messages are you referring to exactly?

 

Emails, text messages, notifications, etc.



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I'm a Participant Level 3 sparklymermaid
I'm a Participant Level 3

Re: Delete Fido My Account App messages

On the account page, at the bott9m there is a message symbol of an envelope and when I open there is a welcome to fido and a message about the perks? 

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Re: Delete Fido My Account App messages

Thanks for confirming @sparklymermaid!


At this time those messages cannot be deleted and will remain there as long as they are valid. That said, you can get rid of the notification by opening up the message Smiley

 

I hope this info helps!

 

 



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I'm a Participant Level 3 sparklymermaid
I'm a Participant Level 3

Re: Delete Fido My Account App messages

To FidoNick. ?? Opening up the message makes no difference. I still cannot get rid of them.  Neither can friends on their phones. 

Seems such a dumb thing considering how big Fido is and they cannot program to delete. 

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Re: Delete Fido My Account App messages

Hey @sparklymermaid

 

As my colleague, these messages cannot be deleted at this time. That being said, I'll be sure to share your feedback with the right people about this. Smiley 

 

 



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