How to activate Spotify Premium

Reply
I'm a Participant Level 1 Atoma087
I'm a Participant Level 1

How to activate Spotify Premium

Hi there, I just signed up to Fido pulse plan and supposed to gt access to Spotify Premium. I read that to proceed with activation, you are supposed to receive a link to fidohub.ca, which I haven't received yet. Does it supposed to come automatically when you get plan, or how does it work? Thanks Smiley

 

 

***Edited to add labels***

Accepted Solution

Re: How to activate Spotify Premium

Hello @Atoma087,

 

Welcome to the community!

 

You will need to activate Spotify , it does not happen automatically.

 

To activate it follow the instructions here.

View solution in context
Flag this to a Moderator
Message 1 of 34
12,324 Views
I'm a Participant Level 2 ramtin
I'm a Participant Level 2

Re: How to activate Spotify Premium

Thanks!! and no i never had one 

Flag this to a Moderator
Message 21 of 34
922 Views
Moderator
Moderator

Re: How to activate Spotify Premium

Hey @Bobby96!

 

I've moved your post here as this thread deals with activating Spotify!


The solution above will direct you to the right place with the instructions Smiley

 

If your promo started before October 25th 2017, it's done via Fidohub.ca, if it was after then you can use the code we sent you and activate at Spotify.com! If you lost the code, you can activate on Fido.ca, the link above will guide you to the exact steps.

 

Hope this helps! If you encounter errors let us know what exactly happens. We'll need more details to help out.

 

 



Flag this to a Moderator
Message 22 of 34
914 Views
Moderator
Moderator

Re: How to activate Spotify Premium

Thanks for confirming @ramtin!

 

Make sure to check this out, as the process will be slightly different depending on when you became eligible for your Spotify Premium promotion. By any chance, do you remember when you signed up for a Pulse plan?

 

Keep us updated!

 

We'd also be more than happy to take a closer look. To do so, you can contact us here, or if you prefer we can send you a PM Smiley.



Flag this to a Moderator
Message 23 of 34
903 Views
I'm a Participant Level 2 Nga1
I'm a Participant Level 2

Re: How to activate Spotify Premium

I just upgraded my plan to include Spotify Premium. Currently I have Spotify free but need to upgrade to Premium as it is included with my new Fido plan. I have gotten the code, but there is nothing on My Account (Fido Hub) that allows me to activate Spotify Premium with this code. I have read all of the FAQs relating to this topic as it seems I am not the only one with this issue. I have even tried to go to Spotify and entered my code under "Redeem Your Code" but it says my code is not recognized. I have tried to again, get a new code but neither one works. I just want my Spotify Premium. Please help.

Flag this to a Moderator
Message 24 of 34
828 Views
Moderator
Moderator

Re: How to activate Spotify Premium

Hey there @Nga1!

 

Welcome to the community Smiley,

 

I've taken the liberty to move your post to this thread as I'm sure you'll find the answer here. Be sure to check out the steps to activate the Spotify service on this page, and keep us updated!

 

Can you also confirm if you've used Spotify Premium before? Keep in mind that the promotion is offered only for users who've never subscribed to Spotify Premium before. 

 

We'd also be more than happy to have a closer look if you're still having trouble signing up. Just reach out to us  on Facebook or Twitter here, or we can send you a PM if you prefer.

 

Cheers.



Flag this to a Moderator
Message 25 of 34
812 Views
I'm a Participant Level 2 Nga1
I'm a Participant Level 2

Re: How to activate Spotify Premium

I have read all of the thread in this forum and gone through all of the steps. And I have never had Spotify premium. It is still redirecting me to My Account and no option to set up Spotify Premium.

Flag this to a Moderator
Message 26 of 34
800 Views
I'm a Participant Level 2 Nga1
I'm a Participant Level 2

Re: How to activate Spotify Premium

Update: issue seems to have been resolved. Retraced all my steps and it is now working. 

Flag this to a Moderator
Message 27 of 34
796 Views
Highlighted
Moderator
Moderator

Re: How to activate Spotify Premium

Awesome! Very Happy

 

Happy that you were able to sort it out and thanks for keeping us posted, @Nga1!



Flag this to a Moderator
Message 28 of 34
783 Views
I'm a Participant Level 2 maryloudp13
I'm a Participant Level 2

Re: How to activate Spotify Premium

Hi. I am trying to add premium spotify but do not want it billed on credit card. I want the $9.99 to be charged on my fido bill. I have contacted fido multiple times and nobody can help. Please help!

Flag this to a Moderator
Message 29 of 34
194 Views
Moderator
Moderator

Re: How to activate Spotify Premium

Hey @maryloudp13!

 

Welcome to the community. Smiley

 

To help you out, I've moved your post to this thread. It will provide you with all the information you need.

 

You can also follow the instructions here to set that up. Smiley

 

Let us know if you have any more questions.



Flag this to a Moderator
Message 30 of 34
176 Views
Discussion stats