Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Roaming facility without user authorisation- poor customer service
I'm a Fido mobile connection user in Windsor, ON, since September 2023.On 26th Feb at 3.22pm I received a text message saying "welcome to USA with some roaming charges details ". Simultaneously I received an email from Fido which mentioned that I hav...
Refund request
Helllo,My interenet account 240421008I have cancelled my internet service and move to Rogers as recommended in November 2023 and have a credit of $28.33 on account. I have called FIDO in December and an FIDO agent told me that FIDO would send me t...
I would like to know why the amount of my bill increases each month even though my usage is the same
Hello,I would like to know why the amount of my bill increases each month even though my usage is the same
Resolved! Blacklist an IMEI not a SIM card
HI, can I blacklist an IMEI (I've been with this device for two years with fido) for some stupid reasons I lost the device. SIM card is with me, so no need to block it. If yes, how can I do this?
Resolved! Please add Call Control
Hi Fido Community Any news when Fido adding call control so phishing calls stop leaving messages and control these robo calls I have to keep on blocking at least 7x everyday
