Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
excessive spam texts
Is this a new feature of being part of the Rogers network? I get more spam texts than legitimate texts. Also thanks for the sudden price increase, longtime loyalty is no longer respected. Also going to a store in the Richmond area is a joke.
Billing issue
Hai I got this sim from India and activated on 13th April with 38CAD monthly payment and my next payment is at may 10th bt now I have received a mail that my payment is due on May 3rd for 40CAD but I don't know why they created bill for 40CAD can you...
Resolved! How do I get my money back?
I'm using a pay-as-you-go prepaid 40c/minute plan, which is not available anymore, it seems. Other plans with CAD 10-15 per month are not suitable for me, since I'm mostly not in Canada over the year. I cannot top up my account, to keep the plan aliv...
Changes in MY ACCOUNT
I ported back to fido in february by the offer given to me (as per market condition) contains 50 GB data with unlimited Canada wide call and text with $10 promotional discount plus 1000 International Long Distance minutes to India, China + Hong Kong,...
Great staff in Burnaby
I would like to appreciate what Mike did yesterday morning in FIDO Burnaby store.He is a great staff, explain the service plan clearly, and some Canada informations for me. Because I just come to vancouver a few days, confuse about the stuffs and li...
