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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to reach Office of the Presidents
Hi, Does anyone know the email of Fido's office of the president? I have a terriable experience with fido phone service recently and I have to contact the office to get the thing done. I'm tired of calling fido agents. Noone is really doing any he...
Resolved! Request of help
Dear Fido Team,My name is Yolaine Cisneros, and my husband and I have been your clients since we arrived in Canada last October. During these months, we have always received excellent service, and I have expressed my satisfaction in each survey I hav...
19 YEAR CUSTOMER - Cancelling my Fido Account -- DO NOT GET FIDO SERIVCES
What an absolutely awful experience today -- Went online to pay my bill -- was double charged and my credit card was frozen -- had to unfreeze my credit card (which was realitively painless).-- then the nightmare began took me 40 mins to get in con...
Resolved! Impossible to contact fraud department
Hello, I opened a Fido account online with two lines and purchased two new phones for those lines in the morning on Tuesday, November 16. I received an email Wednesday late afternoon saying that they were getting the order ready (for one of the phone...
Refund Probelm
I suspended my Fido service since Dec, and I paid for that whole month as well. Fido sent me the bill to show they will refund me the payment of around 43.36 dollars after Jan. But it's been 2 months now that I haven't received anything yet, will th...
