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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23550 Views
  • 0 replies
  • 8 likes

FORMAL COMPLAINT

Does anyone know how to file a formal complaint  to Fido higher authority,  not to customer service representative?I have wasted many hours with customer service along with being forwarded to supervisor over the phone and my issue has not been resolv...

deep123 by I'm a contributor level 1
  • 1239 Views
  • 3 replies
  • 0 likes

Injustice with me

Hi, I ordered Google Pixel 8 with 100 GB data plan. They gave me both everything including tax 42.12 dollars. However due to agent mistake they have canceled my order.  Now they are not able to give me same deal again. This is second occurrence for m...

Resolved! Returned Payment - disagree

Hello,   I recently received a returned payment charge on my bill.   There were 5 attempts by Fido to charge my credit card via pre-authorized payment, yet not once did my e-mail (tied to the account) receive a notification.   I did pay the amount in...

Black Friday Deal = Scam

I have referred 5 of my friends to Fido, and this is how this company treat me Nothing applied to my account since November. It has been 4 months now, still charged me the same. I tried calling but spoke to CSR who told me to fill out each form at fi...

Jerry111 by I'm a participant level 1
  • 187 Views
  • 1 replies
  • 0 likes