Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I had the most unprofessional Service today
I am currently in a call with an individual, and I must admit that if I had known he would negatively affect my mood with his lack of concern, I would not have initiated the call. In fact, his handling of the situation is making me contemplate switch...
Fido services
You guys are scammers, making the switch from my former mobile service to Fido was the worst mistake ever!It is extremely important to be transparent with your customers. Especially when they come to your store. I was told my bill will be $34 a month...
Blocked by "Link a wireless or residential account" page
On www.fido.ca, I'm blocked by the "Link a wireless or residential account" page?If I enter my account number, it admits that the account is in fact linked.I am already signed in. Let me access my acoount. It's very frustrating.Does anyone know a way...
Bad cell reception in port coquitlam (BC) area
Hi, our cell phone reception in our area and also parts of coquitlam is just absolutely terrible. I have tried resetting the network on my phone, still the same issues. It's a fido phone (iphone XR from 2 years ago). And what's weird is that when I ...
Resolved! Credit department/contact
Hello,I am having issue contacting Fido as my phone has been suspended.I ve been excessively overcharged and I would like this issue to be dealt with as soon as possible. Can you send me the email address of the credit department/manager? As it is ...
