Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Victim of fraud by someone posing as Fido rep over the phone
2 weeks ago, someone claiming to be a Rogers / Fido affiliate contacted me regarding a promo for new iPhones. they signed me up for an iPhone15 plus along with a data plan bundle. They told me to call them on that number to skip the wait time and ha...
Temporary Suspension
I signed up for temporary suspension and I got an email that my monthly fee will be $57 ($50 for plan + $7 for suspension). Does it mean that I have to pay for $57 or just $7 every month before suspension ends?
fido employ bad action with costomer
today one your fido store employ don bad action with me and he call the police and he take out me from the store by the help of police you must ask from him i need my right thank you
Costa Rica phone usage
how do I set up my phone for usage in Costa Rica? Just need Data in order to use mapping APPs
Resolved! Waste of time contacting Customer Support!!!!!!!!!
Contacted Customer Support about not getting my bills a couple of times!!! They have charged me late fees and they won't budge. I have asked them numerous times to please text me about the bill. I have also explained to them about my texts not g...
