I was looking for new plan and phone and I phoned for it, got someone from winback team on Jun 29, 2021 at 8:26 pm. My call lasted for 22 minutes and got disconnected somehow while the guy from winback was about to initiate porting my number. I phone...
I ported out my number from Fido to Freedom mobile and a day later, I got a call from the winback team.** After I accepted the offer, the winback team said my credit card on file would be charged and that within 2-3 days I would receive my iPhone 12 ...
I was given a win back offer which I accepted and when asked if there would be any set up charges, I was told that the set up fee would be waived. The agent explained in very detail that set up fee of 40$ might show up on first bill but the credit wi...
I was contacted by Fido win back team and given an additional 2GB of data and $10 discount for 24 months. Today, I received my bill in which the $10 wasn't applied and charged a setup fee. Now, the customer representative says that the $10 might app...
Hello, i have been a fido customer for over a few years now and i left a few months ago as i got a sweet deal for bell. Anyways i would like to return back but i never got a call from the win back department and the plans offered were not at all reas...