Activated new account online and was billed an activation fee despite screenshot of order showing that the fee was waived. Called customer service and was told that fee was applied automatically and that a request would be made to remove it on a futu...
I've been with Fido a while but just did an upgrade over the phone since the plan rate I was looking for was not available online. Spoke to atleast 4 different people before being able to find someone willing to listen and actually help.I have never ...
Hate to say this but coming off a chat with Fido customer support and it was a very frustrating experience as the only plausible reply was that I need to look at my contract. How is that Fido agents in customer service have no insight into account hi...
I purchased a byop plan onlin through fido.ca directly, and received a email of charging with the set up service fee. Will i get that service fee refunded once i actually acitvated the sim in my phone?please email me to let me know whether this fee w...