Hi there, I just ordered a new phone for the Black Friday sale and it's being shipped to my old address as I just moved. I called customer service and they told me that they can't modify the shipping address until the phone has actually shipped and I...
Im a new Fido customer and signed up for a promo plan a week ago. Ordered a new device and the plan with a fido rep over the phone. They say all is good they're going to mail me my new phone. 2 days later, new phone arrives but its the wrong one. Cal...
I don't know where else to go as I can't seem to get in contact with any competent rep at Fido. I purchased 2 internet lines from Fido on Sunday just to find out that same night that both the modems don't work or the building isn't set up to work wit...
I had been with Fido for several years and received a promotion from another provider and decided to move. After porting my number received a phone call from the winback team with an offer, after giving all my details including the province I live in...
I have been trying to upgrade my phone for the last hour on fido.ca. Price on website when I'm logged into my account shows $42/month for the phone with a $27 credit/month. When I get to check out, the phone is now $47/month with a $27 credit/month. ...