I have some problems with my billing cycle and the extra 5 hours of data sessions.Tried to talked to 3 live chat agents, everyone is telling my different information. The first two agents advised me to go to the Fido store and show the staff my proof...
Posting this here because really disappointed with the service fido provided. I was charged $210 dollars extra for long-distance calls to the US which was not a misunderstanding but more a misinformation issue and I tried to contact fido about it to ...
I am writing to express my dismay at the Fido phone plan services. I arranged my phone plan in Fido’s store (705 rue Ste-Catherine O, Unit 2136) on August 11th, 2021. I bought an iPhone 12 Pro and arranged the phone plan for 20 GB per month. I was ...
I have been a royal Fido customer in the past five years, but I have to make a complaint about the MISLEADING "exclusive offers" in the Fido account. On May 12, a so-called exclusive offer popped up when I logged into my Fido account, which encoura...
I received an exclusive loyalty offer via text message from Fido on Aug 11, 2021. Nowhere did it indicate that in order to take advantage of that offer, I would need to pay for the balance of my phone (I'm currently under contract). The text goes on ...
