General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Horrible customer service

Hi there, I switched to fido in August 2020. I got 9GB plan for $50 out of which first month was only 4GB and promotion data was supposed to kick in from next month. Which didn't happened. (I was supposed to get $50 credit for that.) In November,  I ...

Activation Fee?

Hi, I joined Fido just this past month and received my first bill, but there is a $45 activation fee? I thought it was waived when activating online? I did the whole set up online. The only time I called Fido was because my phone was blacklisted befo...

jynnn by I'm a participant level 1
  • 1139 Views
  • 1 replies
  • 0 likes

2k Bill after paying hundreds. Are you kidding me fido?

Unreal. Plus I was able to get someone to join and now they see how the billing is transpired and don't wish to stay with fido anymore. All this and I was sent the wrong phone and then a phone that didn't work. Now being charged almost 2300. I will b...

clairesg2020 by I'm a participant level 1
  • 1284 Views
  • 1 replies
  • 0 likes

Bill dispute for suspended account

I'm back to China now, and my phone keeps billing, I did not use it after suspending, now my account has $119.18, I want to dispute it.Could you please help me?

Zzxf by I'm a participant level 1
  • 1126 Views
  • 1 replies
  • 0 likes
Topics