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Horrible customer service

Hi there, I switched to fido in August 2020. I got 9GB plan for $50 out of which first month was only 4GB and promotion data was supposed to kick in from next month. Which didn't happened. (I was supposed to get $50 credit for that.) In November,  I ...

Complaint about Chat Support Person

I had my account temporarily suspended for 6 months and when I suddenly began to receive texts and calls, I realized that I had forgotten to extend the suspension. I was connected with a person named "Donna" in the chat support. I explained my proble...

Sreenidhi by I'm a participant level 1
  • 780 Views
  • 1 replies
  • 1 likes

Account Balance out of Country

Hi, i cancelled my account because I had to leave Canada, now I have negative balance in my account, how do you handle this? Thanks in advance, Holm

hk667 by I'm a participant level 2
  • 812 Views
  • 1 replies
  • 0 likes
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