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Home Internet: Inconsistant Speed and drop outs

I am having inconsitant speed and drop out issues quite frequently since last one month. I contacted technical support and reset the mordem however problem still persist.Fido: can you please help me out...it's really frustrating to see you don't have...

Anand2020 by I'm a participant level 1
  • 709 Views
  • 1 replies
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so dispointing internet service

I can't connect my home internet for 7 days. Fido asked me to change the modem for 2 twice and let me go back to the store 3 times. Every day I got the same response from customer service which is waiting another 24 hours. Garbage service from Fido

Michaellllll by I'm a participant level 2
  • 1209 Views
  • 3 replies
  • 0 likes

WiFi became weak recently

Hi, We have fido home internet 75 for about 3 years and we are satisfied completely.During the last months, (I thought because people staying at home and high traffic) the internet speed came down. but when I test online speed on the computer which c...

Maziar_H by I'm a participant level 1
  • 1195 Views
  • 1 replies
  • 0 likes

How do I return a modem during COVID19?

Hi all, I cancelled my home internet last Sunday (2 days ago) since I am relocating, and was informed that I need to return the modem within 5 days to avoid a $250 charge. However, due to the COVID-19 situation, all local FIDO stores are temporarily ...

violetL by I'm a participant level 1
  • 3383 Views
  • 1 replies
  • 0 likes
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