Fido Home Internet
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Resolved! Moving to new apartment -Fido home internet

Hello. I am moving to new apartment next month and want to keep Fido home internet plan.  I found that I can change home address from Fido account online. The new address is same area, just next a few blocks away. Also, that apartment is providing Ro...

dinggididu by I'm a Participant Level 1
  • 5359 Views
  • 3 replies
  • 1 likes

Resolved! Wifi is not listed in my iphone, mac, tv

Hello there,My wifi connection suddently cut off last night and I cannot see my wifi under the list of avaialble wifis (SSIDs) in  my mac, iphone, and tv. 1) I did restart/reboot the modem2) I did reset to factory3) I can connect to the modem by netw...

hfani by I'm a Participant Level 3
  • 710 Views
  • 2 replies
  • 0 likes

Fido won't send Tech for installation of Internet

Hello, What is Fido's covid policy now?  I'm getting conflicting information from chat support and on the phone.     We have a new house, which needs a fibre/cable/phone line connected from the street to the house.  The house is fully wired inside.  ...

jpl77 by I'm a Participant Level 1
  • 831 Views
  • 3 replies
  • 0 likes

Home Internet constantly drops

For the last month my home internet has been so unreliable, dropping connection randomly throughout the day and night. I have already contacted technical support, they were supposed to get back to me within a few days but haven't. I didn't bother fol...

vprm by I'm a Participant Level 2
  • 2109 Views
  • 7 replies
  • 0 likes
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