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Worst services ever.. misguided me by saying, noCAN-US calling included in my plan and then charges me $45 for that in my bill. 

Re: Fido lost touch with community

Sorry to hear that @Anon1984 , if contacting Fido is the only way you can get a better plan, Here are some ways to do that. Sometimes fido will give data boosts to select accounts by sms. The good old days of dealing with a smaller company, that call...

Re: WinBack department contac

Hi @carmenxtr , the winback team works to win back previous subscribers. They work through a list and sometimes it takes a while to get back around to your number. If there's any offerings currently that appeal to you, you could sign up again on the ...

Re: Anyone

Good morning @shane74 , the only thing I can think of is a wipe and reset of your device. You may want to ask someone at apple what the best approach is. I'm an android user, so not sure what iPhone users do. 

Latest from our Blog

FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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Fido XTRA’s Decathlon Contest

  Prizes to stay active this fall   Make the most of your autumn activities! Get a chance to instantly win 1 of ten (10) $200 Decathlon eGift Cards.   At Decathlon, you’ll find everything you need to...

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