Alert Ready Emergency Message Service

Alert Ready Emergency Message Service

Community Specialist



Hey everyone,


Starting April 6, 2018, Alert Ready will be sending life-threatening emergency alerts to cell phones and wireless devices that are compatible with Wireless Public Alerting (WPA).


All wireless service providers will have the capability to distribute emergency alerts directly to WPA-compatible wireless devices using Cell Broadcast distribution.


These alerts will only be sent for threat-to-life situations, and it is not possible to opt out (not that you’d really want to).


In the event of such an emergency, a government issuer will deliver the alert to the National Alert Aggregation and Dissemination (NAAD) System, which will deliver it to wireless service providers, or broadcast companies.


In order to receive these alerts, the device must be:

  1. An LTE-device
  2. Compatible with Wireless public alerting (WPA) (see list of compatible devices below)
  3. Connected to an LTE cellular network at the time the emergency alert is issued.




Current compatible devices (if purchased from Fido and the device software is kept up to date):

iPhone 5s/6/6+/6s/6s+/7/7+/8/8+/X

Google Pixel, Pixel XL, Pixel 2, Pixel 2XL

LG Q6, V30, G6

Samsung Galaxy S7, S7 Edge, S8, S8+, Note 8, J3, S9, S9+

Huawei P10, P10 Plus, P10 Lite, GR5


You can check out more FAQs here.


Stay safe!



I'm a Participant Level 1 CP7
I'm a Participant Level 1

I have an LGG5 on contract till April 2019. It does not appear on this list. Will you be adding it at some point? 

Hello CP7, Welcome to the community! Not all LTE-capable phones are able to receive the alerts. The device needs to have special software embedded in it which allows for messages sent by your service provider, via Cell Broadcast, to be received in the standard Alert Ready format. You would have to contact LG Canada to inquire whether your phone (LG H831) is compatible with the system. For more information regarding the Wireless Public Alerting system you can try . If your phone is not compatible, you might consider downloading an app similar to Alertable. It connects to the National Alert Aggregation and Dissemination (NAAD) System that carriers will be using to deliver emergency alerts. See . Hope this helps Smiley Cheers
I'm Back Jolomar
I'm Back

How can you turn government alerts off?  I just got two for a missing child in Thunder Bay.  Whilst this is sad,  Thender Bay is a huge distance from where I live.

I'm a Participant Level 2 pnyknights
I'm a Participant Level 2

Same here, 4 alerts now

I swiped to dismiss the notification but the alarm kept going, and the voice read out the whole thing too without anything left on my screen to dismiss it


Good thing I wasn't in any meetings!

The fourth one even sounded off even though I had the phone on vibrate only

Moderator (inactive) FidoAmanda
Moderator (inactive)

Hey Jolomar and pnyknights! 


Welcome to the Community, Jolomar. Smiley


As stated in the blog above, it's not possible to opt out of these messages. Government regulations mandate that all compatible wireless devices receive these alerts.


They can be very specific to a limited area of coverage. If you receive an emergency alert, you are in an area where there is an imminent danger.


Hope this helps! 

I'm Helpful Level 2
I'm Helpful Level 2

i can confirm this works with the following

asus zenphone 2 (staples purchase mobile via rogers sim), as prepaid rogers sim

samsung s9+ (purchased via samsung store in edmonton), as per Fido post paid sim