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Unreasonable charge for missed payment

Nirusan
Le Participant Niveau 1
Le Participant Niveau 1

Hi I am using fido mobile service since 2022 Sep, never had an issue like this before. My credit card was declined during the 3 continious payment process. I didn't notified from fido about the missed payment happen to me. I overlooked this matter and didn't pay attention closely. This caused around $79 returned payment charge. I feel like it's not fair to me. 

1 RÉPONSE 1

FidoFaiza
Modérateur (retraité)
Modérateur (retraité)

Hi @Nirusan 

 

You can check out all our administrative fees here.