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wi-fi email and bbm and other apps

Fido7326
I'm a participant level 1
I'm a participant level 1

I just acquired Blackberry Curve for son prinmarily for texting, but assumed he could use data features when home using wi-fi.  Now discover he can't set up email, can't use BBM, can't use facebook app, although browser does on Wi-Fi.

 

Why won't other stuff work,  Has Fido locked it out.  Did I pick wronng provider, as this stuff should work!

 

 

 

***Edited to add labels***

1 REPLY 1

Anonymous
Not applicable

BBM only works if you subscribe to a Blackberry data plan through your provider', even if u want to use it wifi only, the only way to provision access to it is if its on your line. otherwise it wont work.