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new landline device

luaydawood
I'm a participant level 1
I'm a participant level 1
I called on March 21 to order a new device for my land line ( see attached file for order details), a few days after that, I got an email that the order is running late. I still have not gotten the device yet. The order number is 150295498XX for ZTE WF723
 
1 REPLY 1

FidoVan
Former Moderator
Former Moderator

Hi there @luaydawood,

 

Sorry to read that your order is running late. If you need further assistance or need an update about your order, please reach our care agents so they can access your account and see what's going on exactly, thank you.

 

https://www.fido.ca/contact/billing-payment/customer-service