iphone4 not shown in itunes

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I'm a Participant Level 2
I'm a Participant Level 2

iphone4 not shown in itunes

Hi everyone

My iphone4 is shown in windows but not in itunes,every time when I connect it I get a massage said "the apple mobile devices support is not started" . After a lot of fixing tries such as reinstall itunes and restart iphone and so, I found out that the(apple mobile devices support) service is running before I connect the iphone and once I connect it the service stop  and that why the iphone could not be shown in itunes. Any ideas about solving this problem.

Thanks in advance

 

 

***Edited to add labels***

 

Accepted Solution

Re: iphone4 not shown in itunes

Hi Altaey,

 

 

Here's the apple support article for your issue.  Hopefully this helps.

 

http://support.apple.com/kb/TS1567

 

 

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Fido Employee
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Re: iphone4 not shown in itunes

Hi Altaey,

 

 

Here's the apple support article for your issue.  Hopefully this helps.

 

http://support.apple.com/kb/TS1567

 

 



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I'm a Participant Level 2
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Re: iphone4 not shown in itunes

Hi afterthefact
I already tried the solutions in this article but not help, hope anybody has another advice, but thank you for your reply anyway
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Former Moderator
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Re: iphone4 not shown in itunes

Hi altaey, as much as I would like to offer my assistance on this, I would invite you to contact Apple since they are the experts when it comes to iTunes.


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