iphone4 not shown in itunes

iphone4 not shown in itunes

iphone4 not shown in itunes

SOLVED
I'm a Participant Level 2

iphone4 not shown in itunes

Hi everyone

My iphone4 is shown in windows but not in itunes,every time when I connect it I get a massage said "the apple mobile devices support is not started" . After a lot of fixing tries such as reinstall itunes and restart iphone and so, I found out that the(apple mobile devices support) service is running before I connect the iphone and once I connect it the service stop  and that why the iphone could not be shown in itunes. Any ideas about solving this problem.

Thanks in advance

 

 

***Edited to add labels***

 

Accepted Solution

Re: iphone4 not shown in itunes

Solved by Fido Employee afterthefact

Hi Altaey,

 

 

Here's the apple support article for your issue.  Hopefully this helps.

 

http://support.apple.com/kb/TS1567

 

 

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3 REPLIES 3
Fido Employee

Hi Altaey,

 

 

Here's the apple support article for your issue.  Hopefully this helps.

 

http://support.apple.com/kb/TS1567

 

 



I'm a Participant Level 2

Hi afterthefact
I already tried the solutions in this article but not help, hope anybody has another advice, but thank you for your reply anyway

Hi altaey, as much as I would like to offer my assistance on this, I would invite you to contact Apple since they are the experts when it comes to iTunes.