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iPhone with Talk & Text... can't text without wifi or cellular data???

fitzpayne
I'm a participant level 3
I'm a participant level 3

I just bought my son an iPhone SE with the Talk & Text plan no cellular data in his plan. Cellular Data is switched off in the settings, SMS is on in Messages. I have tried all sorts of things in settings, logging out of the APPLE ID, etc. I am at a loss.

 

I am getting his texts on my iPhone but he is not receiving mine when he is away from wifi. I am aware there is a differenet connection between iPhones in messages but can he NOT text at all with this plan on an iPhone without wifi or Cellular Data? Otherwise WHY is the plan called Talk & Text if he can't text???

 

Is there another app he can use to text?

 

***Edited to add labels***

 

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