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Why is my iphone 11 Pro taking a long time to ship?

I'm a participant level 1
I'm a participant level 1

I upgraded my phone to an 11 pro on jan 5th I received the confirmation email the day later. I ordered online bc it said that I will get my phone within 3-5 business days. Fask forward to a week later jan 11th I received an email stating that my phone is still at the warehouse and that I should get an email once it shipped. It's already been a week since I received said email and will be two weeks tomorrow (jan 19th) since I ordered my phone. What is happening? Where is my phone? Why hasnt it shipped yet?? 



Hello @scasaul,


Welcome to the community!


Many of our iPhones were out of stock lately so the delays to receive them were longer than expected. Also, our warehouse is backed up with orders, but it will be shipped as soon as possible. Keep an eye on your inbox for the e-mail notification.