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Whatsapp no connection for calls

reemzl
I'm a contributor level 2
I'm a contributor level 2

using my FIDO network doesn't allow me to make any whatsapp calls or recieve calls, it shows "connecting" but doesn't actually connect. it works fine when I'm on wifi, therefore its not my phone that is an issue (s10 plus) this has happend before, I called fido about 5 times they keep telling me to try various things including APN changes which i also followed (when I change the APN

anyone else having the same issue?

 

 

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