UMIDIGI A7 PRO...CANT'T send or receive MMS on FIDO

Reply
Highlighted
I'm a Contributor Level 1
I'm a Contributor Level 1

UMIDIGI A7 PRO...CANT'T send or receive MMS on FIDO

I tried several UMIDIGI phones and all came back with the same problem. I cant send or recieve Pics on MMS.

 

I have a basic talk and text plan with FIDO.

 

UMIDIGI did do an upgrade on Aug 1 2020 but still nothing. The APN cannot be altered. The Phone is on Android 10.

 

HELP!!!

 

PS. I did use a MOTO G8 Play (International Version from Amazon) No problem. Put in my sim card no problem.

Flag this to a Moderator
Message 1 of 14
920 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: UMIDIGI A7 PRO...CANT'T send or receive MMS on FIDO

Has this been resolved? I need a solution been stuck with the same issue here. Thanks 

Flag this to a Moderator
Message 11 of 14
128 Views
Highlighted
Moderator
Moderator

Re: UMIDIGI A7 PRO...CANT'T send or receive MMS on FIDO

Hey @Rogerzreik


Welcome to the Community. Smiley 

 

Have you had a chance to try updating the MMS APN settings for your phone as described earlier in this thread? 

 



Flag this to a Moderator
Message 12 of 14
121 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: UMIDIGI A7 PRO...CANT'T send or receive MMS on FIDO

I had this issue as well. I have searched and tried everything. I went I to a Fido store as well as the hour or so on the phone with Fido tech support.

 

Finally I email Umidigi tech support through Amazon and they told me there is an update that fixes this! Go to settings, about phone and click on wireless update.  This worked for me.

 

Let's hope that this fixes the MMS issue for all of us!  Good luck.

Flag this to a Moderator
Message 13 of 14
37 Views
Highlighted
Moderator
Moderator

Re: UMIDIGI A7 PRO...CANT'T send or receive MMS on FIDO

Hey @ronp

 

Welcome to the Community. Very_Happy

 

Thank you so much for sharing this! Hopefully it helps some other members who are facing a similar situation.

 

Cheers. Smiley



Flag this to a Moderator
Message 14 of 14
24 Views