Text message delay

[hidechris]

Hi, 

It's been a while and inconsistently experiencing delays in receiving text message.

Similar to many of you, I have been forced to use two step verifications for online and mobile banking.  When requesting passcode, more than half the time, I get the code 10 plus minutes later. This caused me entering incorrect code, or system error as it was too long after I requested the code.  Same thing happens for CRA passcode. 

Is this a network issue or my SIM card has a problem?   

[FidoPhilippe]

Hey @hidechris! I hope you're doing well. 😊

Our networks are currently running fine as of this post. Can you provide a few more details regarding this problem (assuming you're still experiencing it) please?

• Can you provide the make and model of the phone you're using?
• Is the OS up-to-date on the device?
• Does this only happen when you use a two-step authentication system?

Let us know.