Samsung galaxy s10+ battery

Samsung galaxy s10+ battery

Samsung galaxy s10+ battery

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Samsung galaxy s10+ battery

I just recieved my s10+ a couple days ago and the battery life is terrible it does within a day of almost no use at all. 

Accepted Solution

Re: Samsung galaxy s10+ battery

Solved by MVP MVP

Hello @Lifeofjoe,

 

Welcome to the community!

 

It could be a rogue app that is draining your battery in the background, did you look at your battery status to see what is using up the battery?

 

Are you connected to WiFi most of the time or just the regular cell connection? Having poor or weak cell reception can cause a high battery drain and would not show up in the battery status.

 

You could also try putting apps that you do not use often to sleep, go to Settings > Device care < Battery (touch the hamburger menu the 3 dots in the upper-right) > Settings > Sleeping apps. Put all your apps in there (except the ones you know will need to run in the background, such as text messages or music apps that need to run when the device is idle). Otherwise, some apps will run unrestricted and drain the battery when your phone is sleeping.

 

If that does not work you can try clearing the phone cache partition.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery 
    menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

 If the battery drain is still there then I would suggest a factory reset.

 

If everything else fails you can do an exchange as long as you are within your 15-day satisfaction guarantee. 

 

To learn more about that see here.

 

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1 REPLY 1

Hello @Lifeofjoe,

 

Welcome to the community!

 

It could be a rogue app that is draining your battery in the background, did you look at your battery status to see what is using up the battery?

 

Are you connected to WiFi most of the time or just the regular cell connection? Having poor or weak cell reception can cause a high battery drain and would not show up in the battery status.

 

You could also try putting apps that you do not use often to sleep, go to Settings > Device care < Battery (touch the hamburger menu the 3 dots in the upper-right) > Settings > Sleeping apps. Put all your apps in there (except the ones you know will need to run in the background, such as text messages or music apps that need to run when the device is idle). Otherwise, some apps will run unrestricted and drain the battery when your phone is sleeping.

 

If that does not work you can try clearing the phone cache partition.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery 
    menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

 If the battery drain is still there then I would suggest a factory reset.

 

If everything else fails you can do an exchange as long as you are within your 15-day satisfaction guarantee. 

 

To learn more about that see here.