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Samsung S6 not receiving texts

Stanos
I'm a Participant Level 1
I'm a Participant Level 1

Not happy with fido right now
MMS is not working properly
And texts are not sending
I have to send it twice???

 

 

***Edited to add labels***

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

Hello @Stanos,

 

Did you get your S6 from Fido and are you using the default messaging app or a different one?

 

If your phone is a Fido phone can you try disabling VoLTE and see if the problem goes away if not try disabling LTE and see if it makes a difference.



Hey @Stanos,

 

Did you get a chance to test out KAPABLE-K's suggestions, did any of them make a difference? Let us know, it could help others on the Community Smiley